State Farm® Insurance Agent JB Servise
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Harper
June 30, 2025
5
out of
5
rating by Sandra Harper
"Man was super nice and helped me with everything I needed help with thanks"
We responded:
"Sandra, Thanks for the review! JB"
Nora Mckinney
June 14, 2025
5
out of
5
rating by Nora Mckinney
"Excellent customer service."
We responded:
"Nora, Thanks for the review! JB"
Gerardo Solis
June 11, 2025
5
out of
5
rating by Gerardo Solis
"Santiago was amazing to work with knowledgeable, responsive, and truly cares about getting you the right coverage. He made everything easy to understand and helped us get a great policy at a great price. JB State Farm every day for insurance."
We responded:
"Gerardo, We're glad to hear that Santiago provided you with exceptional service and helped you find the right auto and home insurance coverage at a great price. His dedication to making the process easy and understandable truly makes a difference. We appreciate your trust in JB Servise - State Farm. JB"
MARIO COLLADO
June 10, 2025
5
out of
5
rating by MARIO COLLADO
"Santiago was incredibly helpful, knowledgeable, and took the time to explain everything clearly — they speak Spanish. Excellent service and highly recommended for anyone looking for reliable insurance support."
We responded:
"Mario, Thank you so much for your kind words! We're thrilled to hear that Santiago provided you with such excellent service and support with your auto and home insurance needs. It's wonderful to know that his knowledge and clear explanations made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! JB"
Santiago Nales
June 10, 2025
5
out of
5
rating by Santiago Nales
"Hands down the best experience I’ve ever had with an insurance agency. Santi goes above and beyond — not just to explain coverages in a way that actually makes sense, but to make sure you’re fully protected and getting the best possible rate. You can tell he genuinely cares about his clients, not just closing deals. I walked out of his office with more knowledge, better coverage, and peace of mind — all while saving money. If you want an agent who’s responsive, professional, and treats you like a friend (not a number), Santi’s your guy. Whether it’s auto, home, or both — this is the team you want in your corner. He even took the time to translate everything into Spanish for my wife so she felt just as confident and informed. Highly recommend. Five stars all day."
We responded:
"Santiago, It’s wonderful to hear that your experience with Santi was the best you’ve ever had with an insurance agency! His dedication to going above and beyond—explaining coverages in a clear way, ensuring you receive the best protection and rates for both your auto and homeowners insurance—truly sets him apart. We're glad you left with more knowledge, better coverage, and peace of mind while also saving money. Santi’s approach of treating clients like friends rather than just numbers is something we take pride in. It’s great to know he took the time to translate everything into Spanish for your wife, ensuring she felt confident and informed as well. Your high recommendation and five-star rating mean a lot to us. Thank you for sharing your experience! JB"
Steve Piedmont
June 4, 2025
5
out of
5
rating by Steve Piedmont
"Arnold was very responsive and very helpful. Thanks!"
We responded:
"Steve, Thank you so much for your kind words! We're thrilled to hear that Arnold provided you with responsive and helpful service. Our customers often share how much they enjoy doing business with him, as he consistently goes above and beyond to ensure a positive experience. Your satisfaction is our priority, and we appreciate your feedback! JB"
Lois Stallings
April 1, 2025
5
out of
5
rating by Lois Stallings
"State farm has been really good to me they are very kind and sweet understanding"
We responded:
"Lois, Your kind words about our team mean a lot. We wish you all the best on your move to be closer to your grandkids—how exciting! If you need any assistance during this transition, don’t hesitate to reach out. Safe travels! JB"
Jaycie Burke
March 28, 2025
5
out of
5
rating by Jaycie Burke
"10/10 would recommend this office. I've had nothing but great experiences with them. They're always so kind and helpful."
We responded:
"Jaycie, Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with our office. Our team strives to provide kindness and helpfulness to all our clients, and it's fantastic to know that this has made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future! JB"
Feras Salem
March 19, 2025
5
out of
5
rating by Feras Salem
"Josie was very professional and gave fair pricing quotes and excellent service!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Josie provided you with professional service and fair pricing. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you! JB"
Gina Herrera
March 18, 2025
5
out of
5
rating by Gina Herrera
"Great customer service"
We responded:
"Gina, Thank you for the 5-star review and happy to help on your auto insurance. JB"
Thomas Carroll
March 17, 2025
5
out of
5
rating by Thomas Carroll
"Outstanding service, great conversation with a professional. Thanks"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team strives to provide outstanding service and meaningful conversations, and it's wonderful to know we met your expectations. We look forward to serving you again soon! JB"
Liz G
February 18, 2025
5
out of
5
rating by Liz G
"Spoke with Lollie. Amazing customer service and answered all our questions! Originally had only gone for a quote and ended up getting a policy that day!"
We responded:
"Liz, We're so glad to hear that Lollie provided you with amazing customer service and was able to answer all your questions. It's fantastic that you decided to get a policy with us on the same day! We appreciate your trust in us and are here to help whenever you need assistance. Welcome to the JB Servise - State Farm family! JB"
Jessica Moreno
February 18, 2025
5
out of
5
rating by Jessica Moreno
"I searched through many different insurance companies, and found state farm to have the best price on top of having great customer service!"
We responded:
"Jessica, Thank you so much for your positive review! We're thrilled to hear that you found JB Servise - State Farm to offer both competitive pricing and exceptional customer service. Our team is dedicated to providing the best experience possible, and it's great to know that we met your expectations. If you have any questions or need further assistance, feel free to reach out. We appreciate your business! JB"
Jonathan Anthony Prince
February 17, 2025
5
out of
5
rating by Jonathan Anthony Prince
"JB WAS AWESOME AND VERY HELPFUL AND THE STAFF WAS VERY NICE"
We responded:
"Jonathan, Thanks for the 5-star review! JB"
Roby Ast
February 7, 2025
5
out of
5
rating by Roby Ast
"Josie is very professional, she helped me to obtain the right car insurance, very efficient and professional,thank you.."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Josie was able to assist you in finding the right car insurance. Her professionalism and efficiency are truly commendable, and we’re glad you had such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance in the future, don’t hesitate to reach out! Best regards, JB"
Deanna Smith
January 17, 2025
5
out of
5
rating by Deanna Smith
"Josie did a great job"
We responded:
"Deanna, Thank you so much for your 5-star review! We're thrilled to hear that Josie provided you with excellent service. Our team is dedicated to helping our clients find the best auto and home insurance solutions, and it's wonderful to know that Josie made a positive impact on your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out! JB"
Adriana Artiga
January 17, 2025
5
out of
5
rating by Adriana Artiga
"Josie helped me get a good bundle for my car and home insurance, she was great to work with and very friendly and responsive. Great service overall!"
We responded:
"Adriana, Thank you so much for your fantastic 5-star review! We're delighted to hear that Josie was able to help you find a great bundle for your car and home insurance. Her friendly and responsive approach is exactly what we strive for, and it's wonderful to know you had such a positive experience. If you ever need assistance again or have any questions, please feel free to reach out. We’re here to help! JB"
Danielle Meyers
December 2, 2024
1
out of
5
rating by Danielle Meyers
"I've been with SF for 19 years. I've insured 6 vehicles in that time. Most of those have been full coverage. In all that time, I never made a vehicle claim until this year when i got hit by an uninsured driver (yes, I had that coverage). With my motorcycle, I paid for as much personal injury as I could get. As of now, 8 months later, SF is still refusing to cover my hospital bill, which is less than my max PIP. The front-line staff at the office simply keep saying there's nothing they can do to help because they're not involved in PIP coverage. So that's what 19 years and 10s of thousands of dollars paid into the system gets you... your one single accident in all that time (that you are not at fault for) not fully covered despite paying for those coverages. 12 years I paid for top-notch insurance on my motorcycle, no claims made until someone totaled it (and tried to total me), and my PIP still will not pay my hospital bill. This entire situation has made me incredibly angry and upset, and there is literally nothing I can do about it. State Farm is an absolute scam, just like every other insurance out there. Any excuse to not pay a bill that someone paid to have covered. In reply: I've spoken to the office several times about this issue. How unfortunate that your records do not show that. Tell untruths about the next person, please."
We responded:
"Thank you for your review! We're glad to hear that State Farm provided excellent coverage when you were in an accident. We appreciate your 5-star rating for them. We're also thrilled to hear that Lollie has been such a valuable asset in assisting you. It's great to know that she has consistently provided prompt and helpful service, from answering your calls to emailing your policies. Her proactive approach in reaching out to remind you about canceling your policy after a total loss demonstrates her dedication to ensuring your insurance needs are met. We're glad she has been able to assist you and prevent any confusion or unnecessary payments. We'll make sure to pass along your kind words to Lollie and recognize her outstanding service. Thank you for choosing JB Servise- State Farm and for taking the time to share your positive experience with us and the 5 stars! JB Edit*** Thank you for bringing your concerns to our attention. However, according to our records, it appears that you did not speak with our office regarding this matter. If you would like, we can schedule a meeting to discuss your situation further and work towards finding a resolution. Please let us know a convenient time for you, and we'll do our best to assist you. JB"
michael petty
October 1, 2024
5
out of
5
rating by michael petty
"THANK YOU FOR ALL YOUR SERVICE"
We responded:
"Michael, Thanks for the review! JB"
Raquel Altom
July 29, 2024
5
out of
5
rating by Raquel Altom
"Absolutely love JB and his staff! Always takes care of my needs and thanks for Classroom gift card!!!!"
We responded:
"Raquel, Thank you for leaving us a fantastic 5-star review! We are delighted to hear that you have such a positive experience with our staff. It is our utmost pleasure to take care of all your needs and ensure your satisfaction. We hope you enjoy using the Classroom gift card and find something that brings you joy to the kids. Your support means the world to us, and we can't wait to continue providing you with exceptional service in the future. Thank you again! JB"
Kimberly Wasicek
July 15, 2024
5
out of
5
rating by Kimberly Wasicek
"State Farm has excellent agents, the lady that helped us when we moved was excellent. We need more people like her in this world, caring, helpful, and encouraging. Thank you Josie Olson, the world needs more people like you. Thank you so very much."
We responded:
"Thank you for your 5-star review of our auto and life insurance services! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent coverage and exceptional customer service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us for your insurance needs! JB"
Nehemiah Longoria
July 2, 2024
5
out of
5
rating by Nehemiah Longoria
"alyissa gave me 10/10 service, highly recommend this office"
We responded:
"Nehemiah, Thanks for the 5-star review! JB"
Nely Martinez Martinez
July 2, 2024
5
out of
5
rating by Nely Martinez Martinez
"Friendly agent! Helped me set up life insurance. Thank you!"
We responded:
"Nely, Thanks for the review and trusting us with your life insurance needs. JB "
Daisy De La Garza
July 1, 2024
5
out of
5
rating by Daisy De La Garza
"Thank you Lollie Rivera for your great customer service!"
We responded:
"Daisy, Thanks for the 5-star review. JB"
Gus Stewart
June 30, 2024
5
out of
5
rating by Gus Stewart
"JB Service: ie, Lollie has been very detailed in caring for all of my insurance needs. Because of Lollie's attention to detail I have both commercial and personal policies with JB Servise. She listens and is very responsive to the needs of her customers. Customers like me values and appreciates Lollie and the agency that she represents. Lollie is not just and agent, she is a caring friend."
We responded:
"Gus, Thanks for the review! JB"